A custom text message will be sent to the customer with a review request
The message will look similar to the one shown below. Short, simple, and easy to understand.
Perhaps the customer had a poor experience with your service or product. They will be guided to this screen to leave their negative review. The message will be sent to you! Allowing you to solve any issue the customer had without being penalized for the negative review.
When the customer selects a review site they will automatically be signed into their account and brought to the "write a review" page of your business profile